Terms of Service

The rules and guidelines for using Pixcel responsibly and effectively.

Last updated: December 2024

Welcome to Pixcel! These Terms of Service ("Terms") govern your use of the Pixcel application and services provided by AskCher Singapore ("we," "us," or "our"). By using Pixcel, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Pixcel, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.

These Terms constitute a legally binding agreement between you and AskCher Singapore.

2. Description of Service

Pixcel is a productivity application that helps users:

📝 Task Management

Create, organize, and track your daily tasks and goals

🎮 Gamification

Earn coins and rewards for completing productive activities

📊 Progress Tracking

Monitor your productivity patterns and achievements

🎯 Goal Setting

Set and achieve personal and professional objectives

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Eligibility

Age Requirements

You must be at least 13 years old to use Pixcel. Users under 18 must have parental or guardian consent.

Legal Capacity

You must have the legal capacity to enter into binding agreements in your jurisdiction.

Account Accuracy

You must provide accurate and truthful information when creating your account.

4. User Accounts

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • Use a strong, unique password
  • Do not share your account with others
  • Notify us immediately of any unauthorized access
  • Keep your contact information up to date

We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.

5. Acceptable Use Policy

✅ You May:

  • Use Pixcel for personal productivity and task management
  • Create and manage your own tasks and goals
  • Share your achievements and progress (where features allow)
  • Provide feedback and suggestions for improvement

❌ You May Not:

  • Use the service for any illegal or unauthorized purpose
  • Attempt to hack, reverse engineer, or exploit our systems
  • Share inappropriate, offensive, or harmful content
  • Create multiple accounts to abuse features or promotions
  • Use automated tools to interact with our services
  • Interfere with other users' experience
  • Violate any applicable laws or regulations

6. Intellectual Property Rights

Our Rights

Pixcel and all related content, features, and functionality are owned by AskCher Singapore and are protected by copyright, trademark, and other intellectual property laws. This includes:

  • The Pixcel application and software
  • Our logos, branding, and visual elements
  • Text, graphics, and user interface designs
  • Algorithms and proprietary technology

Your License

We grant you a limited, non-exclusive, non-transferable license to use Pixcel for your personal productivity needs, subject to these Terms.

7. User-Generated Content

You retain ownership of the content you create in Pixcel (tasks, notes, goals, etc.). However, by using our service, you grant us certain rights:

Service Operation License

You grant us a license to store, process, and display your content as necessary to provide our services to you.

Improvement and Analytics

We may use aggregated, anonymized data from user interactions to improve our services and develop new features.

Content Standards

You are responsible for ensuring your content complies with applicable laws and does not infringe on others' rights.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Please review our Privacy Policy to understand how we handle your data.

9. Payments and Subscriptions

Free and Premium Features

Pixcel offers both free and premium features. Premium features may require a subscription or one-time payment.

Billing

  • • Charges are billed in advance
  • • All fees are non-refundable unless required by law
  • • Prices may change with notice

Cancellation

  • • Cancel anytime through your account
  • • Access continues until period ends
  • • No refunds for partial periods

10. Termination

Your Right to Terminate

You may stop using Pixcel at any time and delete your account through the app settings.

Our Right to Terminate

We may suspend or terminate your access if you violate these Terms or engage in harmful behavior. We'll provide notice when possible.

Effect of Termination

Upon termination, your right to use Pixcel ceases, but certain provisions of these Terms will survive.

11. Disclaimers

IMPORTANT: PLEASE READ CAREFULLY

Pixcel is provided "as is" without warranties of any kind. We do not guarantee that:

  • The service will be uninterrupted or error-free
  • All features will work perfectly at all times
  • Your productivity will improve (though we hope it will!)
  • The service will meet all your specific needs
  • Data will never be lost due to technical issues

We strive to provide excellent service but cannot guarantee perfection. Use Pixcel at your own discretion.

12. Limitation of Liability

To the maximum extent permitted by law, AskCher Singapore shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or productivity
  • Data loss or corruption
  • Business interruption
  • Third-party actions or content
  • Service interruptions
  • Security breaches beyond our control
  • Damages exceeding fees paid

13. Governing Law and Disputes

Governing Law

These Terms are governed by the laws of Singapore, without regard to conflict of law principles.

Dispute Resolution

We encourage resolving disputes through direct communication. For formal disputes:

  1. Contact us first to attempt informal resolution
  2. Disputes will be subject to Singapore jurisdiction
  3. Arbitration may be required for certain disputes

14. Contact Information

Questions about these Terms? We're here to help:

Contact us here

We typically respond to legal inquiries within 5 business days.

Changes to These Terms

We may update these Terms from time to time. When we make changes, we will:

  • Post the updated Terms on our website
  • Update the "Last updated" date at the top
  • Notify you through the app or email for material changes
  • Give you the opportunity to review changes before they take effect

Your continued use of Pixcel after changes take effect constitutes acceptance of the new Terms.

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